Privacy Policy

Last updated: 16th November 2024

At Thone AI, we value your privacy. This Privacy Policy explains the information we collect, how we use it, and the steps we take to protect your data when you use our website and services.

By using our website and services, you agree to this Privacy Policy.

1. Introduction

Thone AI ("we," "our," "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines the types of data we collect, how it is used, shared, and protected, and your rights related to your data. By using our services, you consent to the collection and processing of your personal data as described here.

2. Information We Collect

  • Personal Data: When you register an account, we collect personal information such as your first name, last name, email address, and payment details (if applicable).
  • Usage Data: We may collect data about your usage patterns, such as IP address, device information, browser type, operating system, and activity on our platform (including time spent, pages viewed, interactions, etc.).

3. Use of Information

We use your personal data for the following purposes:

  • To provide and maintain our services;
  • To improve the user experience based on usage analytics;
  • To communicate updates, promotions (e.g., discounts, new features), and relevant information about our services;
  • To comply with legal obligations, such as data protection laws in the EU (GDPR).

4. Sharing Data with Third Parties

Thone AI uses third-party services to enhance and support content generation and platform features. Data may be shared with these third parties as follows:

  • OpenAI: For AI-generated content creation. Data shared may include user queries and generated content.
  • TikTok: Data transferred for integration with TikTok APIs, in accordance with TikTok’s Privacy Policy.
  • Instagram: Data transferred for Instagram-related services, as governed by Instagram’s data protection policies.

5. User Responsibility

Users are responsible for ensuring that the content they create using Thone AI complies with the terms of service and privacy policies of relevant third-party platforms (e.g., TikTok, Instagram).

6. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. These include encryption, access controls, and secure servers. We follow industry standards to secure your data, ensuring compliance with the GDPR and other applicable data protection laws in the European Union.

7. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law. You may request the deletion of your personal data at any time by contacting us at support@thoneai.com. Upon verification of your request, we will delete your data in accordance with applicable laws.

8. Your Rights under GDPR

As a resident of the European Union, you have the following rights under GDPR:

  • Access your personal data;
  • Request correction or deletion of your data;
  • Withdraw consent for data processing;
  • Object to certain types of data processing. To exercise these rights, please email us at support@thoneai.com. We will respond within the statutory timeframe.

9. Cookie Policy

We use cookies and similar technologies to enhance your experience on our platform. By using our services, you agree to our use of cookies as described in our Cookie Policy. You can manage your cookie preferences through your browser settings.

10. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it.

11. Contact Us for Dispute Resolution

If you have any concerns regarding the use of your data or our platform, please contact us at support@thoneai.com. We will review your issue and respond within a reasonable timeframe. We are committed to resolving your concerns before considering legal proceedings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will include the date of revision. We will notify users of significant changes via email or a prominent notice on our platform.

13. Governing Law

This Privacy Policy is governed by the laws of Spain and is compliant with the General Data Protection Regulation (GDPR). Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts in Spain.